We present you the terms governing the rights and obligations of those visiting the www.dogpro.gr with the purpose of purchasing or not our products, for the best possible service.

Personal data

A prerequisite for the start of the conciliation between us is the notification from you some of your personal information. When you place an order, we will ask you to complete your name, the address to which they will be sent the products sold, the number of the landline phone (or any other telephone you want which will be used to better service you), your e-mail address (e-mail address), etc. In the case of selecting the payments to be made by credit card, the data are recorded only in the bank by means of which the clearance of transactions, via a secure failover (redirect). In any case, no element of your credit card information is stored on systems of the www.dogpro.gr.

The www.dogpro.gr, following strictly the principles of personal data protection lay down by the relevant laws and international conventions, it will not make any unfair and without the prior approval of your use. The www.dogpro.gr in no way reveals, publish, sell and exchange personal data and information that we trust. Extremely can be handed over personal information from the company, while complying with the statutory procedure when required by public authority, a court etc.

At any time you can proceed, if you wish, with the change of any personal information that you have disclosed or to reduce or cancel the use of some of these elements with the completion of the relevant electronic form.

Prices of products

To the values listed in the relevant lists next to each product include VAT (24%). These prices relate to the quantities which are available at our warehouse, while the www.dogpro.gr reserves the right to update their prices.

For certain areas of Greece, which shall be subject to reduced rates of VAT and if your order becomes an invoice then the prices of products is lower than the listed in the reduced VAT.


All products contained in the lists of the www.eyefactory.gr there is clear evidence for the availability of the warehouse. So you can very easily determine before placing your order which of our products are available in our stock and direct delivery, what products are not readily available, but we are at a fixed date to collect from our suppliers and end what products are not available but we are waiting for information from our suppliers for the exact date of receipt.

In each case, it should be made clear that the above delivery time of your order depends on the availability of products in our stock.

Force majeure

If for reasons of force majeure (e.g. bad weather, strikes, etc.) it is not possible to deliver you the products within the prescribed time we will notify you by e-mail to tell us if you want, in these circumstances, the completion of your order.

Responsibility www.dogpro.gr

The www.dogpro.gr is not responsible for defects or poor quality of products to customers. However, the quantities delivered proven found defective product keep the right of return of the capable of replacing it with our own mission expenses. The www.dogpro.gr is not responsible for organized attack by hackers with the intention of stealing personal information of users.


The www.dogpro.gr allows users to choose the information for the new products on the market and for other promotions, payment arrangements etc. with the sending of advertising - information messages in electronic or postal address or by phone. The www.dogpro.gr will not abuse the above service. Users are always given the opportunity to stop receiving promotional messages.


Like most sites on the Internet so and at www.dogpro.gr we use cookies so that we can have access to certain information each time you browse with a web browser in our shop. Without the use of cookies it would be impossible to give you important services such as: order status, personal settings, save items in the basket.

Cookies are files that are stored on your computer's hard drive through the Internet, so as to offer you services such as those mentioned above. In the settings of the browser you can choose to prevent your browser from accepting new cookies or asks you each time a new cookie will be installed on your hard drive. Nevertheless you should be aware that if you choose to block cookies from being stored on your hard drive, you may not be able to use some of the services of our store.

Modification of the conditions

The www.dogpro.gr reserves the right to modify or renew the terms and conditions of trade.

Applicable Law

All transactions you make through the www.dogpro.gr are governed by international and European law that regulates issues relating to electronic commerce as well as the law on consumer protection (N. 2251/1994) which regulates issues relating to sales from a distance. In any case, for any dispute arising between a customer and www.dogpro.gr, its resolution could only take place in the Greek territory according to the legal procedures the Greek low provides.