Each client reserves the right to return the products purchased, without penalty and without notification of the reason for which it wishes to return, within fourteen (14) calendar days from the date of receipt. In this case shall bear the direct cost of returning the goods and refunds shall be accepted only if the products the customer wants to return are exactly in the same situation in which they were received. Without that they be unsealed or is damaged in any way or their packaging.
Please note that returns of products will not be accepted by refund unless you buy products of equal value.
In order for the customer to comply with the withdrawal period, the customer must inform the company of its decision to withdraw with a letter that will be sent by mail or email, which must be sent within the above time limit. If the customer sends electronically the declaration of rescission, the company will confirm the receipt of the withdrawal of via email.
In order to meet the customer's withdrawal period, it's enough to send the declaration on the right of withdrawal before the end of the period of withdrawal. Also, the customer has to send back to the company the products it wishes to return without undue delay and in any case within 14 calendar days from the date of said the company that backtracking. The deadline shall be deemed to have been met if the customer sends back the products before the expiry of the period of 14 days. The customer shall bear the direct cost reimbursement of products.